Position Summary
The Supervisor, Engine Programs reports to and supports the Manager of Engine Programs Operations, Technical Operations in the management and performance monitoring of Engine and Auxiliary Power Unit Maintenance, Repair, and Overhaul (APU MRO) services, leases, exchanges, Sale Lease Backs and projects. The Supervisor oversees the execution of Technical Operations Engine agreements and implementation of Powerplant Repair and Procurement processes in support of JetBlue’s overall long-term powerplant maintenance strategy. The Supervisor manages all powerplant repair activities and business partner commercial requirements relating to Engines, Auxiliary Power Units and respective components and accessories. This position interacts with a variety of business partners and JetBlue crewmembers to achieve high quality services, on-time delivery and competitive maintenance costs.
Essential Responsibilities
- Collaborate with JetBlue Engineering and other internal stakeholders on on-boarding, maintaining and returning Engine and APU leases, exchanges, Sale Lease Backs and other maintenance projects, and MRO’s to maintain a planned Engine and APU removal schedule.
- Lead, develop and train a team of crewmembers with a focus on structured processes, continuous improvement, and career path development.
- Oversee Engine maintenance projects and transactions involving Engine leases, exchanges, Sale Lease Backs.
- Support the Engine Programs Strategy team in developing processes and track maintenance projects.
- Monitor JetBlue and MRO data; identify performance issues and implements corrective action plans with the business partner.
- Liaise with crewmembers across Technical Operations and other JetBlue departments, including Risk, Finance, Accounting and Legal.
- Maintain a process to identify, assess, execute and track cost savings initiatives that reduce JetBlue Cost per Available Seat Mile (CASM), including processes that speed up lease return process or completion of project, shop repairs and minimize "over and above" and “out of scope” costs.
- Assist in the management of agreements to ensure business partners perform at contract-defined levels of service. Ensure all JetBlue contractual entitlements are obtained, including discounts, credits, exchanges, loaners and Beyond Economical Repair (BER) replacements, as applicable.
- Identify Tech Ops repair requirements and collaborate with Strategic Sourcing in sourcing of MRO services.
- Provide guidance to the budget process. Support monthly Accounting reviews and timely approval of quotes and invoices where applicable.
- Support all aspects of JetBlue Continuous Airworthiness Maintenance Program (CAMP).
- Ensure adherence to all aspects of JetBlue JetBlue’s Safety Management System (SMS) and CAMP.
- Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement.
- Other duties as assigned.
