Position Summary

To ensure compliance of the documented quality system to specified requirements (internal and external), promote and facilitate continuous improvement, and provide general support to the facility for interpretation and application of internal and external quality program standards. 

Scope/ Supervision and Interaction:

X Has Direct Reports Does Not Have Direct Reports*Position is self-directed (minimum supervision) and interacts with all management and production employees to maintain and improve the overall effectiveness of the quality program. Also includes direct supervision of inspectors and other Quality Department hourly employees. Serve as back up for Quality Engineer functions.

Essential Functions:

• Supervise all hourly Quality technicians and inspectors. 
• Evaluate and report on the effectiveness of quality systems:
• Schedule and perform internal audits of the quality system as related to documented procedures, work instructions, and the ISO 9001International Standard.
• Ordering supplies for the department and production and ensure on time invoicing. 
• Effectively report audit activities and results and perform comprehensive follow up of corrective action requires.
• Report to Management Review the status of quality systems indicators such as cost of quality, warranty expense, scrap/standard hour cost,TQM survey results, etc.
• Facilitate Management Review meetings; record and distribute meeting minutes.
• Actively monitors third party auditors.
• Manage the Customer Complaint and other corrective/preventive action programs.
• Assist resolution teams with corrective/preventive actions.
• Maintenance, control, update, and distribution of quality system documentation.
• Provide support and guidance to facility personnel in the interpretation of and compliance to the ISO 9001 International Standard.

Qualifications:

• Bachelors Degree is required.
• 2-5 years of experience in quality supervision functions. 
• RAB or ASQ Certified Lead Auditor preferred.
• Excellent communication skills.
• Good project management skills.
• Familiarity with the ISO 9001 International Standard and quality systems structuring required.
• Auditing experience required.
• Supervisor training required.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination